A.P Kiidskingdom Shipping Policy
1. Processing Time
- DTDC: Products ordered before 4 PM will be dispatched on the same day. Orders placed after 4 PM will be dispatched on the next working day.
- India Post: Products ordered before 12 PM will be dispatched on the same day. Orders placed after 12 PM will be dispatched on the next working day.
- Order Confirmation: Once your order is placed, you will receive a confirmation via WhatsApp or email.
- Holidays & Weekends: Orders placed on holidays and weekends will be processed on the next working day.
2. Shipping Rates & Delivery
- Courier Charges:
- Tamil Nadu: Rs. 70 per order (DTDC and India Post).
- Karnataka, Kerala, Andhra Pradesh, Telangana: Rs. 90 per order (DTDC and
India Post). - Rest of India: Rs. 250 per order (DTDC), Rs. 90 per order (India Post).
- Domestic Shipping:
- DTDC Shipment:
- Tamil Nadu: Delivery usually within 4-5 working days.
- Karnataka, Kerala, Andhra Pradesh, Telangana: Delivery usually within 7-8 working days.
- Courier support available through the DTDC support team.
2. India Post Shipment:
- DTDC Shipment:Tamil Nadu, Karnataka, Kerala, Andhra Pradesh, Telangana: Delivery usually within 10-12 working days.
- Rest of India: Approximately 15 working days.
3. Shipping Carriers
We partner with reliable shipping carriers, including DTDC and India Post, to ensure your order reaches you safely and on time.
4. Shipping Confirmation & Tracking
- Tracking Number: Once your order has been shipped, you will receive a shipping confirmation with your tracking number via WhatsApp.
5. Shipping Delays
- Unexpected Delays: ccasionally, there may be delays due to high order volume or postal service problems. We appreciate your patience and understanding.
6. Customer Responsibilities
- OTP Handling: After handling the OTP for courier delivery, it is the customer’s responsibility. We are not liable for any issues post-OTP.
- Missing Products: If products are missing from your delivery, please contact our customer service team at 8248945626 with an unpacking video within 24 hours of delivery.
7. Returns & Exchanges
- Please refer to our [Return Policy] for details on how to return or exchange items.
8. Cancellations & Address Changes
- Order Cancellations: Orders cannot be cancelled once shipped. To cancel an order before it is shipped, please call us at 8248945626.
- Address Changes: Shipping addresses cannot be changed once the order is shipped. For changes before shipping, please call us at 8248945626.
9. Non-Refundable Shipping Costs
- Shipping costs are non-refundable.
10. Contact Us
- If you have any questions regarding our shipping policy, please contact us at 8248945626.
